Shipping & Delivery Policy – IND Gamer Mall
At IND Gamer Mall (INDGM), we provide fast and secure delivery for all digital game top-up services and vouchers. All products are delivered digitally — no physical shipping involved.
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What You Will Receive
All our services and products are digital-only. This includes:
- Game credits or in-game currency (such as diamonds, UC, CP)
- Game vouchers and prepaid codes
- Gift cards (Google Play, iTunes, and others)
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Delivery Time
- Top-up products: Usually processed within 1 to 3 minutes after payment is confirmed.
- Voucher and gift card codes: Delivered instantly to your email or INDGM account dashboard.
- In rare cases (during peak hours or maintenance), delivery may take up to 15 minutes.
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Delivery Method
All digital items are sent through the following methods:
- Email (ensure the email provided during checkout is correct)
- INDGM account dashboard under your order history
- Optional WhatsApp confirmation, if connected
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Important Notes
- Please double-check your Player ID or Game UID before placing an order. We are not responsible for incorrect input.
- All sales are final once the product has been delivered and redeemed.
- If your product is not delivered within the expected time, please contact our Customer Support team immediately.
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Customer Support
Our support team is available 24/7. You can contact us through:
- Live Chat (bottom-right corner of the website)
- Email: contact@indgm.com
- WhatsApp: 88072 87632
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Thank you for choosing INDGM — a safe, fast, and reliable way to top up your favorite games.
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