Refund and Cancellation Policy

At INDGM, we strive to ensure a seamless experience when purchasing digital content and services. Please review our Refund and Cancellation Policy carefully:

1. Non-Refundable Items Due to the nature of our products, which include digital content such as game credits, virtual items, and pre-paid gift cards, all sales are final. Once payment has been processed and the product has been delivered, refunds or cancellations are not available.

2. Payment Issues In the event that payment has been successfully processed but the purchased items have not been delivered, please contact our support team promptly. Provide relevant details, including your order number and proof of payment, to expedite the resolution process.

3. Order Discrepancies If you identify any discrepancies or issues with your order that you believe are due to an error on our part, please inform us within 24 hours of receiving the product. We will review the matter and, if appropriate, offer corrective measures.

4. Contacting Support For any questions or concerns regarding your purchase or order, please contact our support team at indgmcs@gmail.com. We are dedicated to providing assistance and resolving any issues you may encounter.

5. Policy Updates INDGM reserves the right to amend this Refund and Cancellation Policy at any time. Any updates will be posted on this page. We encourage you to periodically review this policy to stay informed about our practices.